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Ever try to feed your toddler or grand baby food that you think they may like, maybe a Taco Grande. Probably not and probably not realistic to expect them to like it. It’s the kid’s job to eat the food. They’re in charge of getting a forkful of stuff in…

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I was looking or some information about honing up my newest blog on “Brainstorming.” when I came across this article.  Rather than reinvent the wheel I thought I would just credit the author and let it fly.  If you haven’t brainstormed with your staff in a while, this might be the perfect time to…

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I attended a meeting earlier this week with several proprietors and after the meeting, as we shared some adult beverages, one proprietor said, , “Fred, what do you think of all this new technology, you know Facebook, Twitter Email, Instagram, Pinterest, uh what the heck is Pinterest?”I didn’t know where to…

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I sent this post to you about six months ago, just before the start of summer leagues, but thought it could benefit you again as the fall league season approaches. One of these tips could be worth thousands of dollars. WHY NOT hire only teens and millenniums that have been…

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You know the reason why people join a league, right? Its because their friends, co-workers or family members ask them. And that’s the only reason What can you do to incentivize these existing bowlers to bring a friend bowling and join a league Heres two idea starters Think of three…

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I hope you received my email last Saturday about National Bowling Day and how you can tie it into a BVL fundraiser. If you didn’t have time for reading it, just go to www.kaploegroup.com and click on blog. It’ll be there.Many of you are looking at your leagues starting in about a…

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National Bowling Day is coming and no doubt Strike Ten has lots of good ideas to help you promote it, so check out their website.I wanted to share another promotional program that I have tested in several centers and it went “gangbusters.”  So if you want a quick, easy to do,…

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I know I have not posted in a while, probably about 10 days. I was gladdened that I received so many calls from my dear readers asking if I was OK. Thank you for your concern.“Life is what happens to us while we are busy making plans.” I think John…

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Very often, I call our various bowling center clients  to ask questions, note how staff members respond and listen carefully to their tone of voice , their management of questions,  overall demeanor and accuracy of answers.Lately I have been happily surprised that more and more “staff” know the answers to my questions…

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BVL Breakfast Special Invitation: You are cordially invited to hear one of America’s heroes at Bowl Expo.  Please join us on Monday, June 18th at 7:30am for breakfast and to listen to Staff Sargent (Ret.) Johnny Joey Jones, a combat wounded veteran with an inspiring story to tell. Spots are…

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