“Let’s Do It Again”

Isn’t that the words you want to hear from your customers as they exit your facility?”

Or

“That was awesome, let’s go back”

Or

“I loved it. What a great place for Jimmy’s upcoming birthday party.”

Or

“Henry, let’s have our company party here. I think we would all have fun.”

Or

“This is better than last night’s barbecue and a lot cooler. Text Tim and Mary and ask them to come with us Saturday night.”

You only get to hear these words if you are delivering an outstandingly, memorable experience that emotionally connects with your customers. 

I hope you are hearing these words?