Blog Layout

How to Solve a Marketing Problem?

Fred Kaplowitz • Feb 05, 2019


There is the problem right there.

Employees today don’t want to be told what to do; they want to be involved in the solutions and they want to express their ideas.   This is good.  This is healthy. 

But you may not think so.  You may just want then to follow your lead.   They will, under duress, but you’ll get a mediocre effort.

Here’s how to get buy in and get it done, whatever the marketing task may be.
Gather them all together.Take their cell phones and computers, laptops and I pads.   Put them in a box on the side of the room.   

Yes, you will turn them off and promise to give them back at the end of the meeting.


Get a big white pad and an easel.   Write these questions down 

  1. What is the problem to be solved?   Example: I want to get more people to visit my center on Sunday nights after 6pm
  2. How are we going to solve it ?  Example: decide who would be the most available at this time (i.e. families from 5p to 8p) (i.e. millennials after 8pm)
  3. How can we test that the thing we built matches what we set out to build?   (Build a special family Sunday night family cosmic bowl including different foods, pizza, burgers, and chicken wings, etc.)  (Build a Caribbean night featuring special “sunshine drinks, reggae music, dance marathons, etc.)
  4. How will we know if it’s working?   Test it against a small target audience (100 people – 200 people) that you can Facebook, instagram and email and see if they respond.  (The social media process is a whole subject unto itself so be prepared to delve into that because it’s not one email or one Facebook post.  It’s a campaign.  And that’s a whole other subject too.  Can you replicate the test?  That is important?
For Each Step, Make Sure That You And Your Team Are Being  As Specific As Possible.


Whatever your budget is in time and money, spend at least 5% of your time and money on making sure this “spec” is as complete as possible.

Your staff will like this process allot. 

They will feel empowered. 

And more importantly you’ll get better ideas…which will lead to better results.

By Fred Kaplowitz 21 Apr, 2024
Make a New Plan, Stan
By Fred Kaplowitz 17 Apr, 2019
This past Saturday, I went to the haircut place with my daughter and granddaughter. While my granddaughter was getting a haircut, her Mom, my daughter, was supervising, so all I could do was wait. I picked up a magazine and the first article that caught my eye was a story...
By Fred Kaplowitz 03 Apr, 2019
This past weekend was a learning one for me and while it was an informative marketing seminar, it put me back about three days.Since I use weekends to work on projects, emails, follow ups and other assorted items, my happy routine became less happyI usually accomplish allot on Saturdays and...
By Fred Kaplowitz 27 Mar, 2019
I was in a 24 lane center in the Midwest last week working with a long term client.Over the years, we had become close and I could almost gauge his moods as soon as I saw him.This time, from the moment he said hello, I knew something was up.George had always taken...
By Fred Kaplowitz 19 Mar, 2019
Sitting in an airport last week waiting for a flight home only to look up and discover that my flight had been cancelled.  I come to find out that all 737 M8s were taken off line.  My flight was one of those 737 jobbies, so I ended up sitting in the airline...
By Fred Kaplowitz 27 Feb, 2019
You have prepared at least a three month plan (three months in advance) that covers all aspects of your marketing from strategy to social media to training to inside and outside sales and are always ahead of the curve. You have a clear understanding of what specific audiences you are...
By Fred Kaplowitz 23 Feb, 2019
We are two months into the New Year and already, centers are planning for summer marketingWhat is your strategy for summer? Some will look at this question and say, “Fred what do you mean? I am going to floor as many summer league bowlers as possible and then promote my...
By Fred Kaplowitz 16 Feb, 2019
I went to visit a friend last week in Manhattan and while walking down the street, I noticed that everyone, and I mean everyone, had their heads in their phones.  Even people walking in groups or couples were talking on the phone and talking to their friends at the same time.Even my...
By Fred Kaplowitz 07 Feb, 2019
If you’re a tactical marketer and most of us are, we fall into the trap of asking these questions first What will our customers buy?  (some answers are Pizza, Pins n’ Pepsi, Cosmic Bowling and Quartermania, etc.) How do we get them to buy?  (Send out emails, Facebook posts, colorful flyers, website landing pages, etc.)...
By Fred Kaplowitz 21 Jan, 2019
Today is Martin Luther King Day and for many of us baby boomers we experienced the sights and sounds of Bull Conner, his police force, his water hoses and dogs pushing and beating African American protesters as they walked across the Edmund Pettis Bridge in Selma AL. on live TV.That...
Share by: